You set up your service to care for people, not to chase paperwork. We build your website, automation and bespoke software to work together, so your office spends less time on admin and more time on care
When your website, rota, care records and recruitment sit in separate systems, your team ends up copying information between them. We build them to work together and look after them as one team, so that time goes back into care
Recruitment
A carer applies on your websiteEligibility is checked automaticallyTheir record is ready for HR and the rota
New clients
A family asks for care on your websiteThe enquiry is answered and sent to the right personThe new client is set up in your care system
Visits and invoicing
A carer records a visit on their phoneHours are checked against the rotaInvoices and payroll figures are prepared
Each service works on its own. Together they share the same information, so nothing is typed twice, nothing falls through the gaps and your team spends its time on care
Win the trust of families and attract carers
A website that families trust, commissioners can check and carers want to apply through. Your inspection rating, services, areas and vacancies are set out clearly, with call back and application forms that work on any phone.
£0 to build, then £30 a month
Explore websitesAt Lilies Home Care: 5 hours of recruitment admin a week, now 10 minutes
Less office admin, more time for care
Carer recruitment, compliance checks, care enquiries and invoicing take hours of office time every week. We automate the admin behind them, built around the tools you already use.
If it does not deliver, you do not pay
Explore automationRotas, care plans and carer apps built around how you work
One secure system for rotas, care plans, medication records, HR and a carer app that works without signal. Every feature is chosen with you, with a fixed monthly retainer rather than a charge for every carer.
A fixed build fee, then a monthly retainer
Explore bespoke softwareLilies ran on paper forms and two off-the-shelf platforms that never talked to each other. We replaced both with one bespoke system, built around how their office and carers actually work
Built for Lilies Home Care, Bradford and Leeds
Screens from the Lilies system, shown with demonstration data
The same system also holds care plans and reviews, HR and training records, plus reporting on every visit
Every system we build is designed around the service using it. Yours would be built around how your team works, not copied from Lilies
Lilies Home Care looks after people in their own homes across Bradford and Leeds. They started with one service and now use all three
Automation
5 hours
10 minutes
Weekly recruitment admin, after we automated their applications
Website
Outdated site
Modern site
A website that reflects the quality of their care
Bespoke software
2 platforms
1 system
Two off-the-shelf systems replaced with one built around their team
For years Lilies ran on paper forms and an outdated website, while our office relied on two disconnected off-the-shelf platforms that never covered everything we needed. We first asked West Country Digital to streamline our recruitment and update our website. Our recruitment admin dropped from five hours a week to just ten minutes, and we finally had a website we were proud to share. After seeing the results, we asked them to replace both of our old platforms with one system built around our team. Each project solved a real problem, and together they have completely changed how we run our business.
Diane Gledhill Founder and Office Manager, Lilies Home CareHome care, residential care and supported living each have their own pressures, so we start with yours
Recruit carers faster, fill rotas with less juggling and keep every visit recorded, even where there is no signal
See how we help
Turn more enquiries into viewings, keep families close and stay on top of training, audits and DoLS reviews
See how we help
Show commissioners the quality of your support, report funded hours with ease and recruit support workers who stay
See how we helpMany care providers use one company for their website, another for their software and spreadsheets in between. We build all three, so your website, your automations and your care system share the same information.
We meet the NHS Data Security and Protection Toolkit standard, hold Cyber Essentials and sign a data processing agreement before any live data is shared. You can see the evidence before you sign anything.
Websites are £0 to build and £30 a month. Automation is a fixed fee you only pay once it delivers. Bespoke software is a fixed build fee and an agreed monthly retainer, never a charge per carer.
We measure how long a task takes your office today, then agree what success looks like before we build anything. For Lilies, recruitment admin went from five hours a week to ten minutes.
Care records are some of the most sensitive data there is, and every claim below can be checked for yourself
CareSimplify is a West Country Digital company, run by its two co-founders from Bristol
Co-founder · Client and Commercial
Harvey leads every client relationship, from your first call to the day your system goes live. He takes the time to understand what your service needs before anything is built.
Co-founder · Build and Systems
Will builds the websites, automations and software. He spent four years at a global investment bank, integrating AI into its risk and compliance processes, before co-founding West Country Digital.
Each service follows its own approach, so your first call is where we work out what fits your service
We spend the call understanding the people you support, your team and the systems you already use
We look for the paperwork, rota juggling and double entry that take your team away from care
We recommend the right service, what it would involve and what it would cost, with no obligation to go ahead
Book a free 30 minute, no obligation call on Google Meet and we will talk through how your service runs and what would make the biggest difference
Free 30 minute, no obligation call on Google Meet
